Encouraging people to engage with your brand on social media helps to boost and expose your business to a huge audience. I'll do all the hard work of researching and creating professional social content for your social media channels.
Create Interesting and Engaging Posts
The more that your followers like, comment and share your posts, the more online communities will be aware of your business. I will create and schedule posts for your social media platforms to encourage your audience to engage and interact with your brand.
Professional Social Profiles
Your social media profile pages are the window into your business and first impressions always count. If you need a hand with setting them up then I can create professional and informative profiles to drive people to your business.
Interaction with Industry News & Key Infulencers
On behalf of your business, I will interact with news about your industry and reach out to key influencers. This will help to tap into the audiences that you've not yet been able to reach, which can help drive customers towards your business.
Competitions are a great way to engage with your audience in a fun, playful way and grow your brand on social media. I will carefully plan and execute your competition to increase engagement, follower numbers, and brand loyalty.
ONLINE REPUTATION MANAGEMENT
Using my expertise in customer service and online customer engagement, I can help businesses to build a successful online reputation. I will efficiently track, monitor and react to comments, questions and complaints as they happen in online communities.
Social Media Customer Care Management
The way you engage with your customers can have a huge impact on your business. I will provide first class social customer service on behalf of your business by actively monitoring your social media channels for customer comments and tailoring responses to your each of your customers needs.
Google Reviews Response Management
Reviews on Google are one of the first things people will see when searching for your business. I will actively monitor your reviews and provide professional responses to ensure that your business gains the reputation it deserves.
Proactive Social Media Engagement
There maybe online conversations related to your business that you're not aware of. I will monitor for relevant conversations across the web about your brand or industry, and engage on behalf of your business. It's all about reaching out to potential customers and increasing existing customer satisfaction.
TripAdvisor Response Management
The more engaged you are with your reviews, the more likely people will book with your business. I will effectively monitor reviews about your business and submit professional responses on your behalf.
SOCIAL MEDIA TRAINING
Feeling frustrated and overwhelmed with social media marketing, but don't want your business to be left behind? Don't waste any more time and energy trying to figure it out on your own. Book some one-to-one time with me and I will help you gain the knowledge, information and resources to successfully use and understand social media networks.
I will cater for your exact training requirements - you tell me which areas of social media you would like to cover, or if you're not sure what you need to know I will happily make suggestions.
Our one-to-one private training session means that you can ask questions as you go, and be open about your challenges. We can spend more time on topics you want to focus on without any interruptions.
I can include hands-on, practical exercises with you at your laptop or PC, to give you the opportunity to practice your skills, and help you retain as much knowledge as possible.
Keeping it Relevant
I will guide you on how to keep your social media marketing in line with your overall marketing objectives and relevant to your target market – we'll look at who you need to reach out to so that you can really maximise your online exposure.