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  • Are You in Control of Your Online Reputation?

    Posted on 28th May 2015 by Rachel Street in Uncategorized.

      Reputation management is all about understanding what everyone is saying about you or your business. You need to make sure you’re really aware of what those comments are, whether that be from one person to their friend, or amongst others on sites like Twitter, Facebook, or TripAdvisor.   Reputation management’s is about monitoring what […]

    Post Tagged with Customers, Facebook, Feedback, Guests, Hospitality, Online Reputation, Reputation Management, Reviews, TripAdvisor, Twitter
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  • What is Online Reputation?

    Posted on 28th May 2015 by Rachel Street in Uncategorized.

    Online Reputation is a cumulative opinion of others, formed by experts such as bloggers, review organisations, or even consumers who post reviews. One review doesn’t form a reputation but a collection of reviews does. Management responses also play an important part in your Online Reputation.  Businesses need to be monitoring these reviews and understand them. You need to […]

    Post Tagged with Customers, Hospitality, Online Reputation, Online Reputation Management, Reviews, Tourism
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  • In the Press: TripAdvisor’s Isle of Wight Delight

    Posted on 22nd April 2015 by Rachel Street in Uncategorized.

    THE Isle of Wight is one of the best UK islands according to users of the travel website TripAdvisor. The Isle of Wight finished second in the TripAdvisor Travellers’ Choice Awards for Islands, based on traveller reviews. Read more from the Isle of Wight County Press.

    Post Tagged with Isle of Wight, Isle of Wight County Press, Travel, TripAdvisor
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